Customer service in the world of industrial plant engineering differs in three areas:

– Maintenance (ordinary / extraordinary) and staff training
– Assistance (after-sales telephone, remotely on automation software)
– Spare parts management for the customer

A “tailor-made” service

manutenzione impianto termico industriale

DESIGN

Mechanics, Electromechanics and Software
Automation
Concretely based on the needs of the customer
Redesign where necessary during the project phases

PROJECT MANAGEMENT

Basic and detailed engineering
Time schedule (Gantt) and interdisciplinary coordination
Start-up and management of the construction site
Conecting and testing
manutenzione impianto termico industriale
manutenzione impianto termico industriale

MAINTENANCE AND AFTER SALES SERVICE

Scheduled and extraordinary maintenance of the systems
Telephone after-sales service and remote assistance
Qualified and trained staff
Spare parts and warehouse management